![]() Ensure Your Wi-Fi Router Hasn’t Malfunctioned Make Sure You’re Close Enough to the Chromecast Check that Both Devices are Connected to the Same Network ![]() Ensure Your iOS Device’s Bluetooth is Turned On Ensure Your Android Device is Sharing its Location Scroll down and select Network and sharing centre. Under the Wi-Fi name, it should say private network. To verify that the network has changed from public to private network, press the back button to return to the Network and Internet settings.Microsoft recommends turning this on for private networks at home or work but turning it off for public networks. Otherwise, click Allow your PC to be discoverable by other PCs and devices on this network.If you’re using Windows 10 Fall Creators Update (released in October 2017) or newer, look for a section named 'Network profile' and choose Private.Your network profile settings need to be changed to the private type.Then, select the name of the active connection on the right. Select your connection type in the column on the left, e.g.In 'Settings', click Network and Internet.Windows 10 has privacy settings that must be set to On in order to communicate with Chromecast devices. Is your network set to public or private? Right-click your connected Wi-Fi network.ĭo you have the Bonjour service installed?.This is located at the very bottom right of your 'Desktop'. Click your Wi-Fi settings on the bottom of your desktop bar.Go to your 'Desktop', which will be one of the default tiles on your home screen.Under 'Find devices and content', make sure that it's set to On.Select your connected Wi-Fi network, next to the Wi-Fi bar image.Select Change PC settings, located at the very bottom of the 'Settings' menu.To do this, move your mouse to the far right of the screen to show the menu bar. On Windows 8.1, which applies to most users, you can do the following: The steps to do this differ slightly, depending on the operating system version. Windows 8 and 8.1 have sharing settings that must be set to ON. Is the 'Find devices and content' setting turned to On? If you’re still having trouble, try the options specific to your operating system below: Running OSX on a Mac? If you purchased the router, check your network firewall settings. Make sure that any firewall or antivirus software is up to date and don’t block connections to the Chromecast deviceįor firewall software: If you’re renting a wireless router, contact your Internet provider. If you need help, check with your service provider for instructions. Disconnect from virtual private networks (VPNs) or proxy serversĬhromecast devices can't communicate with a laptop over these networks. If the browser needs to be updated, update your Chrome Browser to the latest version.Type 'chrome://chrome' into the search bar.Confirm that your Chrome Browser is up to date. If you’ve found your device and want to change the network that it’s connected to, follow the instructions in Step 2. Click the cast button and look for your device on the list.Connect your computer to other available networks.If you're not sure which Wi-Fi network your computer and Chromecast device should be connected to and have multiple networks, follow these steps: Note: Chrome can't find Chromecast devices on different networks. Make sure that your computer and Chromecast device are on the same Wi-Fi network This step can clear any temporary issues and should be done before going deeper into the troubleshooting steps. If you don't have a mobile device but followed the alternative steps in Step 2, and weren't able to set up your Chromecast, return to Step 2 after each of the following steps to see if the device can be discovered and set up.Learn how to cast a Chrome tab or entire desktop. You need to use the Chrome Browser app and cast using the Google Cast menu inside the Chrome Browser. ![]()
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